FAQs
What is the return policy?
We want you to feel confident in your purchase. If for any reason it doesnβt work out, we accept returns within 30 days of delivery, provided items are in new, unused condition and original packaging.
- $15 restocking fee per order applies to cover inspection and repackaging.
- Customers are responsible for return shipping, including exchanges.
Returned items must be in resalable condition and not affect secondary sales.
β¨ As an independent, women-founded brand, we work hard to keep our prices fair. While we canβt always absorb return shipping costs like big-box retailers, we do our best to make the process simple and transparent.
Are any purchases final sale?
Yes. Items marked as Final Sale or Clearance cannot be returned or exchanged. Please review the product description carefully before placing your order.
When will I get my order?
Orders are usually processed within 24β48 hours. Standard shipping typically takes 7β14 business days, depending on your location. During peak seasons or severe weather conditions, delivery times may vary. For more details, please visit our Shipping & Delivery policy.
Where are your products manufactured?
Our products are designed with performance in mind and manufactured by trusted partners in Asia. Each piece goes through strict quality control to ensure it meets Snowoutfitβs durability and safety standards.
How much does shipping cost?
We offer free shipping on all orders.